Expectancy Value Theory: Motivating Healthcare Workers
Stefania De Simone
Abstract
Vroom’s expectancy theory provides a process of cognitive variables that reflects individual differences in work
motivation. In this model, employees are rational people whose beliefs, perceptions, and probability estimates
influence their behaviors. From a management perspective, the expectancy theory has some important
implications for motivating employees in healthcare setting. It identifies several important things that can be done
to motivate employees. The paper presents the results of an empirical study in three government-funded hospitals
in Italy, by applying this theory. In fact the survey focuses on the factors affecting the level of motivation of
medical and nursing staff, such as expectancy, valence, instrumentality, and on their satisfaction.
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