Antecedents of Feedback Seeking Behaviors: Review of the Feedback Seeking Literature

Receiving feedback once or twice a year is not enough for employees. Employees do not wait for annual performance-reviews as supposed in many years; they actively search for information to decide what goals to pursue, learn what to do for goal attainment, and determine whether goals are achieved. This study aims to address relatively neglected area of feedback literature, which is feedback seeking. The study reviews the literature to understand what instigates feedback seeking behaviors. Firstly, motives derived from organizational behavior theory (i.e., desire for useful information, desire to protect ego; desire to control image) and motives derived from self-theory (i.e., self-verification, enhancement, improvement, assessment) are explained. Secondly, individual and situational factors that activate these motives are discussed. Finally, suggestions are made to both researchers, who want to work about feedback seeking and practitioners who want to make employees more willing to seek feedback.

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