Student Satisfaction and Academic Performance in Armenian Higher Education
Nara M. Martirosyan, D. Patrick Saxon, Reubenson Wanjohi
Abstract
Using an ex-post facto, non-experimental approach, this research examined the relationship between student
satisfaction and academic performance in Armenian higher education. Data were collected through a selfreported
questionnaire from 372 students in nine public and three private 4-year institutions located in different
rural and urban areas of Armenia. Statistical analyses revealed significant differences for student satisfaction and
academic performance. Students who reported lower satisfaction had lower academic performances.
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